Fedex Shipping Module

FedEx Ground not showing within the US? - Fedex Shipping Module

FedEx Ground not showing within the US?

by plamastus » Sun Apr 18, 2021 4:21 pm

Hi Zipurman,

Thanks for the addon!!!

Phoenix 1.0.8.0 and 1.0.8.1
PHP 7.4

Errors/Warnings: error_log empty, no emails from FedEx.
FedEx account and shipping from the US.
FedEx Module ALL shipping options selected.

The Ground option only shows to Canada. If I change address to California it shows them all except "FedEx Ground," is that normal?

Thanks,
patrick
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Re: FedEx Ground not showing within the US?

by zipurman » Sun Apr 18, 2021 4:34 pm

Let me know the zip codes you are using. The API returns all available options, it is possible that there is a US Ground SKU that I missed.
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Re: FedEx Ground not showing within the US?

by plamastus » Sun Apr 18, 2021 5:10 pm

Hi,

Zip code from 32825
zip code to 22152 (Virginia)
Zip code to 92660 (California)

I got an email after sending the first message here:
Error from FEDEX. experienced by customer with id on 2021-04-18 13:05:18 {"HighestSeverity":"ERROR","Notifications":{"Severity":"ERROR","Source":"vacs","Code":"692","Message":"The destination postal code is required.","LocalizedMessage":"The destination postal code is required."},"TransactionDetail":{"CustomerTransactionId":"Service Availability Request Phoenix"},"Version":{"ServiceId":"vacs","Major":14,"Intermediate":0,"Minor":0}}

Thanks,
patrick
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Re: FedEx Ground not showing within the US?

by zipurman » Sun Apr 18, 2021 5:16 pm

You have a mod that is loading the shipping in the shopping_cart.php area. That is what is breaking it. I'd have to review that mod and adjust my code to work with it ... what mod are you using for that?

Actually, the shipping address is not available at that stage ... so it would have to not calculate shipping that early?
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Re: FedEx Ground not showing within the US?

by plamastus » Sun Apr 18, 2021 5:25 pm

It is Ship in cart
app.php/addons/free_addon/ship_in_cart/

But even in the checkout does it.

Thanks
patrick
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Re: FedEx Ground not showing within the US?

by zipurman » Sun Apr 18, 2021 5:34 pm

I am logged in and it doesnt throw an error once I have logged in on the checkout_shipping.

It doesn't load ground for your zip codes ... looking into that part now for you.
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Re: FedEx Ground not showing within the US?

by plamastus » Sun Apr 18, 2021 5:36 pm

Correct, I get emails from FedEx. Nothing in the error_log
patrick
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Re: FedEx Ground not showing within the US?

by plamastus » Sun Apr 18, 2021 5:38 pm

Latest email:

Error from FEDEX. experienced by customer with id on 2021-04-18 13:34:12 {"HighestSeverity":"ERROR","Notifications":{"Severity":"ERROR","Source":"vacs","Code":"692","Message":"The destination postal code is required.","LocalizedMessage":"The destination postal code is required."},"TransactionDetail":{"CustomerTransactionId":"Service Availability Request Phoenix"},"Version":{"ServiceId":"vacs","Major":14,"Intermediate":0,"Minor":0}}
patrick
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Re: FedEx Ground not showing within the US?

by zipurman » Sun Apr 18, 2021 6:15 pm

No need to let me know the emails ... I am working on the server and will let you know when fixed. USA has some extra options, hopefully that makes the difference. As for the issue of loading shipping before the shipping address is knows ... not sure how you're going to handle that?
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Re: FedEx Ground not showing within the US?

by zipurman » Sun Apr 18, 2021 6:28 pm

Okay, I have the special "GROUND_HOME_DELIVERY" and a few other types added. USA has some special categories that I didnt find in the docs ... had to do some searching.

Let me know if that works better.
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