If a customer doesn't complete the purchase, and after a few days admin deletes the guest account, the session remains on the customers PC and makes the shop appear to be logged in without account details such as name and address. This makes it look like the shop is not working properly. If the cookies are deleted then the shop operates as normal, but the customer is not aware that this is the solution.
Can this be resolved?
If ship in cart is installed then further php errors are shown on the screen, which makes the site looks broken.
Purchase without Account
session left after guest account deleted - Purchase without Account
-
- Posts: 15
- Joined: Mon Oct 26, 2020 12:58 pm
- Contact:
Re: session left after guest account deleted
phoenix v1.0.7.12
pwa version 4.3.4
php7.3
pwa version 4.3.4
php7.3
-
- Posts: 15
- Joined: Mon Oct 26, 2020 12:58 pm
- Contact:
Re: session left after guest account deleted
Thanks, confirmed. I'll have a look on this but for:
"If ship in cart is installed then further php errors are shown on the screen, which makes the site looks broken":
- The same errors show on the core checkout pages.
- Error reporting should be switched off on a live store!
So the real problem is that this customer in this case can't neither logout nor create a new account.
For now just wait more days before deleting the guest accounts, depending on your session expire setting.
if your sessions do not get deleted after a few days, you could give this a try:
viewtopic.php?p=4217#p4217
The solution might be to delete also the customers session when deleting the guest account in admin. I'll check if I can add this in the next update.
"If ship in cart is installed then further php errors are shown on the screen, which makes the site looks broken":
- The same errors show on the core checkout pages.
- Error reporting should be switched off on a live store!
So the real problem is that this customer in this case can't neither logout nor create a new account.
For now just wait more days before deleting the guest accounts, depending on your session expire setting.
if your sessions do not get deleted after a few days, you could give this a try:
viewtopic.php?p=4217#p4217
The solution might be to delete also the customers session when deleting the guest account in admin. I'll check if I can add this in the next update.
Public Phoenix Change Log Cheat Set on Google Sheets
https://docs.google.com/spreadsheets/d/ ... sp=sharing
Need Help?viewtopic.php?f=10&t=27
https://docs.google.com/spreadsheets/d/ ... sp=sharing
Need Help?viewtopic.php?f=10&t=27
-
- PhoenixCart Developer
- Posts: 1212
- Joined: Sat Dec 21, 2019 8:08 am
- : Buy Me A Beverage
- Contact:
Re: session left after guest account deleted
Thanks @raiwa
My error_reporting is set to (0) and my shop, the test environment isn't.
--
"For now just wait more days before deleting the guest accounts, depending on your session expire setting".
--
how do you define the session expire setting?
My error_reporting is set to (0) and my shop, the test environment isn't.
--
"For now just wait more days before deleting the guest accounts, depending on your session expire setting".
--
how do you define the session expire setting?
-
- Posts: 15
- Joined: Mon Oct 26, 2020 12:58 pm
- Contact:
Re: session left after guest account deleted
Please see the topic I posted above. Just a few messages before the one I linked.
Public Phoenix Change Log Cheat Set on Google Sheets
https://docs.google.com/spreadsheets/d/ ... sp=sharing
Need Help?viewtopic.php?f=10&t=27
https://docs.google.com/spreadsheets/d/ ... sp=sharing
Need Help?viewtopic.php?f=10&t=27
-
- PhoenixCart Developer
- Posts: 1212
- Joined: Sat Dec 21, 2019 8:08 am
- : Buy Me A Beverage
- Contact:
Re: session left after guest account deleted
Uploaded Version 4.5.1 with the fix for teh exposed problem.
Public Phoenix Change Log Cheat Set on Google Sheets
https://docs.google.com/spreadsheets/d/ ... sp=sharing
Need Help?viewtopic.php?f=10&t=27
https://docs.google.com/spreadsheets/d/ ... sp=sharing
Need Help?viewtopic.php?f=10&t=27
-
- PhoenixCart Developer
- Posts: 1212
- Joined: Sat Dec 21, 2019 8:08 am
- : Buy Me A Beverage
- Contact: