Stripe Payment

Hello. Payment Information only has Cardholder name field - Stripe Payment

Hello. Payment Information only has Cardholder name field

by cottonheadedidiot » Tue Jul 05, 2022 5:50 pm

Hello. I have Phoenix v1.0.3.0.

After installing this payment module, the form is there in Payment Information, but there are no form fields except for Cardholder Name. You can enter a field for cardholder. None of the others have a field for data entry. Please help. Thank you.


Card Number
Expiry Date (MM/YY)
3 Numbers on Rear (CVC)
cottonheadedidiot
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Re: Hello. Payment Information only has Cardholder name fiel

by raiwa » Tue Jul 05, 2022 6:10 pm

Which version did you install from the package?
Do you have your stripe account correct setup following the instructions?
Which PHP version?
Any errors logged?
Please read the following post:
Need Help?viewtopic.php?f=10&t=27
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raiwa
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Re: Hello. Payment Information only has Cardholder name fiel

by cottonheadedidiot » Tue Jul 05, 2022 6:40 pm

raiwa wrote:Which version did you install from the package?
Do you have your stripe account correct setup following the instructions?
Which PHP version?
Any errors logged?
Please read the following post:
Need Help?viewtopic.php?f=10&t=27
I've tried 1.4.1, 1.3.6 and 1.0.13

Stripe is configured properly I believe

PHP is 7.0.30

Please confirm exactly which version is the best to start with for for Phoenix v1.0.3.0. I couldn't find one specified. I should probably start fresh at this point and turn on error reporting. I appreciate your help.
cottonheadedidiot
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Re: Hello. Payment Information only has Cardholder name fiel

by raiwa » Tue Jul 05, 2022 6:56 pm

Please confirm exactly which version is the best to start with for for Phoenix v1.0.3.0.
The one included in "All previous versions" all others are for higher Phoenix versions like the folder names say.
The difference between 1.4.1 and 1.3.6 is that 1.4.1 has separate card data input fields and 1.0.3.6 has all card details in one input field. See the version history. They both should be O.K.
Do not use 1.0.13, it's obsolete.
Public Phoenix Change Log Cheat Set on Google Sheets
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Need Help?viewtopic.php?f=10&t=27
raiwa
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Re: Hello. Payment Information only has Cardholder name fiel

by cottonheadedidiot » Tue Jul 05, 2022 7:56 pm

Thanks. I cleared everything and installed version stripe_sca_v1.0.18 which is the one specified for Phoenix before 1.0.5.1.

It is lacking all the form fields for customer card data entry. There is only one form field for entry of the cardholder's name. None of the others have form fields are present, though their form labels are present. Thank you!
cottonheadedidiot
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Re: Hello. Payment Information only has Cardholder name fiel

by raiwa » Tue Jul 05, 2022 8:03 pm

Is your shop public available? Then PM please the URL and I'll have a look tomorrow.
Public Phoenix Change Log Cheat Set on Google Sheets
https://docs.google.com/spreadsheets/d/ ... sp=sharing

Need Help?viewtopic.php?f=10&t=27
raiwa
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Re: Hello. Payment Information only has Cardholder name fiel

by raiwa » Wed Jul 06, 2022 6:00 am

I did a test installation like your versions (PHP 7.0, Phoenix 1.0.3.0) and everything works like expected:
stripe_input.png
So this must be something with your store.
Check if you have javascript enabled in your browser
Check if you have the curl PHP extension installed and enabled on your server.
Check if you have jquery loaded
Make sure the stripe IPs get not blocked by firewall/security settings
This is the list of stripe IPs you may need to whitelist:

Code: Select all

3.18.12.63
3.130.192.231
13.235.14.237
13.235.122.149
18.211.135.69
35.154.171.200
52.15.183.38
54.88.130.119
54.88.130.237
54.187.174.169
54.187.205.235
54.187.216.72
I can't give further help without having a look into your store.

Best wishes
Rainer
Public Phoenix Change Log Cheat Set on Google Sheets
https://docs.google.com/spreadsheets/d/ ... sp=sharing

Need Help?viewtopic.php?f=10&t=27
raiwa
PhoenixCart Developer
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