Search found 21 matches

by wal
Tue Jul 11, 2023 4:54 am
Forum: Community Help & Support
Topic: No Email Notification
Replies: 12
Views: 3432

Re: No Email Notification

I had problems with this as well over many months. Searches on the interweb suggested the cPanel (or whichever admin you use I guess) email deliverability settings may be the problem. I asked my domain host to check the cPanel setttings for DKIM, SPF and PTR (Reverse DNS) which they did, and advised...
by wal
Thu Jun 29, 2023 4:06 am
Forum: Community Help & Support
Topic: Image file name size limitation ?
Replies: 2
Views: 673

Re: Image file name size limitation ?

Thank you Burt - I had missed the products.products_image table altogether. The database had been updated with all the changes to V1.0.8.3 but the two tables were still varchar(64), so changing only the products_images table was the problem. With both tables amended the problem has been resolved. I'...
by wal
Wed Jun 28, 2023 1:09 am
Forum: Community Help & Support
Topic: Image file name size limitation ?
Replies: 2
Views: 673

Image file name size limitation ?

Some of my products can have long file names. I would like to retain them for SEO but find 64 characters or more is not allowed in the (old) V1.0.8.3 I use with PHP 8.1.16 It truncates the file name and displays a "Image does not exist" warning when trying to add stock. I have tried changi...
by wal
Mon Nov 07, 2022 3:57 am
Forum: Community Help & Support
Topic: No Email Notification
Replies: 12
Views: 3432

Re: No Email Notification

I had this problem recently, Google search showed that any gmail address (as store address) was the problem. Solved by using non-gmail store address. worked in my instance. Hope this helps.
by wal
Mon Aug 23, 2021 1:20 pm
Forum: Community Help & Support
Topic: PayPal Express credit card payment failure
Replies: 3
Views: 1484

Re: PayPal Express credit card payment failure

the shop is obviously missing sales when I view the PayPal log and see the incompleted orders there. I can't offer any solution to the Paypal Express issue but to prevent any more lost sales until that is resolved, it would be best to install Paypal Standard which works for us without discernible p...
by wal
Sun Aug 22, 2021 2:07 pm
Forum: Community Help & Support
Topic: PayPal Express credit card payment failure
Replies: 3
Views: 1484

PayPal Express credit card payment failure

Hi all, I have a problem with PayPal Express credit card payments not completing in V1.0.8.3 . This happens during guest checkout at the return to my shop after entering credit card and all relevant details for PayPal and clicking the continue button there. The shop displays a generic 500 Error (see...
by wal
Thu Jul 29, 2021 12:26 am
Forum: Community Help & Support
Topic: Blank checkout_process.php page
Replies: 2
Views: 1052

Re: Blank checkout_process.php page

What does the hosting error_log say? If you do not have access to it, your host will. Thank you Burt, I will check the log. For now I've identified one self-inflicted error so the bank transfer checkout process, email send(shop & customer), customer/order data are saving and working correctly. ...
by wal
Wed Jul 28, 2021 2:57 pm
Forum: Community Help & Support
Topic: Blank checkout_process.php page
Replies: 2
Views: 1052

Blank checkout_process.php page

phoenix v1.0.8.3 PayPal Payments Express Module v5.018 Hi forum, Like philpla in June 2021, I'm having an issue with the Auto Return process but mine is with the paypal express module. When the customer is auto returned from Paypal to .../checkout_process.php. to complete the transaction, it is just...
by wal
Sun Jul 18, 2021 2:24 am
Forum: Community Help & Support
Topic: Allow store pickup without low order fee
Replies: 3
Views: 1256

Re: Allow store pickup without low order fee

Hi Rainer - final follow up on this topic. I tried a variation of if $_SESSION['shipping'] != 'spu_spu' as part of a function to stop the call of the low order fee earlier than line 44 - this did not work due to lack of php skills ..... However ... I tried something more simple to save time on any r...
by wal
Sun Jul 18, 2021 2:03 am
Forum: Community Help & Support
Topic: If an attack, what kind of attack is this?
Replies: 6
Views: 1917

Re: If an attack, what kind of attack is this?

Funny - my bot was James Smith - always creating accounts with the same California address and endless email addresses. I felt bad when I updated to V1.0.8.3 and added Burt's Maths Captcha - stopped the bot (or James) in their tracks .. poor bot ..

cheers
wal