Search found 21 matches
- Thu May 15, 2025 10:41 am
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Rich-Os is on v1.0.5.0, after a couple of posts of getting nowhere, I advised to get a quote from Certified Developers if he could not get it to work. v1.0.5.0 is so old that I can't install a working version to help further, even if I wanted to. Anyway, after "get a quote" advice was giv...
- Thu May 15, 2025 10:30 am
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
How old a version are you using? It looks like it is older than the hooks. It looks like you'd have to update to 1.0.7.0 (already five years old) to get the hooks. @ecartz, I appreciate your reply. I'm on v1.0.5.0. Yes, it's an old version but I believe that hooks is on it already because I could r...
- Tue May 13, 2025 12:30 pm
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Update: I might be wrong about this but it looks like the hooks calling the insert query to update the database table is buggy. I still can't get the comments_new value to be saved in the database table despite the comment_new appearing in all the 3 checkout pages (shipping, payment & confirmati...
- Mon Apr 21, 2025 3:08 pm
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
You need to edit comments_new into a few places to actually save it to the database. example includes/classes/order.php - add the comments_new, same with checkout_payment, checkout_shipping, checkout_process.php and checkout_confirmation.php - just find comments and replicate to comments_new Thank ...
- Mon Apr 21, 2025 2:49 pm
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Ok, thank you.burt wrote: ↑Thu Apr 17, 2025 9:44 am app.php/developers
Here are 3 developers to get a quote from. Getting a quote costs you nothing other than the time to write an email.
v1050 is very old, so maybe don't expect to too much in the way of help.
- Wed Apr 16, 2025 11:22 am
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Look for everywhere where the word `comments` is found. You've likely missed a few, most likely carrying the session. burt I think this line of code below is causing the problem for the comments_new box in checkout_confirmation.php: echo nl2br(tep_output_string_protected($order->info['comments_new'...
- Wed Apr 16, 2025 11:08 am
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
The problem is still there. Box is not showing unless I define : if (tep_not_null($order->info['comments'])) { Texts are not showing up. should be if (tep_not_null($order->info['comments_new'])) { if (tep_not_null($order->info['comments_new'])) { ?> <h5 class="mb-1"><?php echo HEADING_ORD...
- Tue Apr 15, 2025 6:20 pm
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Suggest you take a very close look at the code you just posted - it should immediately leap out at you why the `comments_new` text does not show near fas fa-comments icon. You're right. The code posted is now corrected to comment_new. It is correctly defined in the actual file though. Thank you. Th...
- Tue Apr 15, 2025 4:54 pm
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Look for everywhere where the word `comments` is found. You've likely missed a few, most likely carrying the session. I wonder why you could not just use one input box for everything? As suspected, I did miss the account_historyinfo.php. The input texts now show up in checkout_shipping, checkout_pa...
- Tue Apr 15, 2025 2:20 pm
- Forum: Community Help & Support
- Topic: New order comments box not working
- Replies: 19
- Views: 38605
Re: New order comments box not working
Look for everywhere where the word `comments` is found. You've likely missed a few, most likely carrying the session. I did that using $comments. I guess I must have missed a few like you said. I will do it again using just "comment" like you suggested. I wonder why you could not just use...