Search found 21 matches

by Rich-Os
Thu May 15, 2025 10:41 am
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

Rich-Os is on v1.0.5.0, after a couple of posts of getting nowhere, I advised to get a quote from Certified Developers if he could not get it to work. v1.0.5.0 is so old that I can't install a working version to help further, even if I wanted to. Anyway, after "get a quote" advice was giv...
by Rich-Os
Thu May 15, 2025 10:30 am
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

How old a version are you using? It looks like it is older than the hooks. It looks like you'd have to update to 1.0.7.0 (already five years old) to get the hooks. @ecartz, I appreciate your reply. I'm on v1.0.5.0. Yes, it's an old version but I believe that hooks is on it already because I could r...
by Rich-Os
Tue May 13, 2025 12:30 pm
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

Update: I might be wrong about this but it looks like the hooks calling the insert query to update the database table is buggy. I still can't get the comments_new value to be saved in the database table despite the comment_new appearing in all the 3 checkout pages (shipping, payment & confirmati...
by Rich-Os
Mon Apr 21, 2025 3:08 pm
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

You need to edit comments_new into a few places to actually save it to the database. example includes/classes/order.php - add the comments_new, same with checkout_payment, checkout_shipping, checkout_process.php and checkout_confirmation.php - just find comments and replicate to comments_new Thank ...
by Rich-Os
Mon Apr 21, 2025 2:49 pm
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

burt wrote: Thu Apr 17, 2025 9:44 am app.php/developers

Here are 3 developers to get a quote from. Getting a quote costs you nothing other than the time to write an email.

v1050 is very old, so maybe don't expect to too much in the way of help.
Ok, thank you.
by Rich-Os
Wed Apr 16, 2025 11:22 am
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

Look for everywhere where the word `comments` is found. You've likely missed a few, most likely carrying the session. burt I think this line of code below is causing the problem for the comments_new box in checkout_confirmation.php: echo nl2br(tep_output_string_protected($order->info['comments_new'...
by Rich-Os
Wed Apr 16, 2025 11:08 am
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

The problem is still there. Box is not showing unless I define : if (tep_not_null($order->info['comments'])) { Texts are not showing up. should be if (tep_not_null($order->info['comments_new'])) { if (tep_not_null($order->info['comments_new'])) { ?> <h5 class="mb-1"><?php echo HEADING_ORD...
by Rich-Os
Tue Apr 15, 2025 6:20 pm
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

Suggest you take a very close look at the code you just posted - it should immediately leap out at you why the `comments_new` text does not show near fas fa-comments icon. You're right. The code posted is now corrected to comment_new. It is correctly defined in the actual file though. Thank you. Th...
by Rich-Os
Tue Apr 15, 2025 4:54 pm
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

Look for everywhere where the word `comments` is found. You've likely missed a few, most likely carrying the session. I wonder why you could not just use one input box for everything? As suspected, I did miss the account_historyinfo.php. The input texts now show up in checkout_shipping, checkout_pa...
by Rich-Os
Tue Apr 15, 2025 2:20 pm
Forum: Community Help & Support
Topic: New order comments box not working
Replies: 19
Views: 38605

Re: New order comments box not working

Look for everywhere where the word `comments` is found. You've likely missed a few, most likely carrying the session. I did that using $comments. I guess I must have missed a few like you said. I will do it again using just "comment" like you suggested. I wonder why you could not just use...