Search found 4 matches

by cbi201214337
Wed Aug 19, 2026 5:01 pm
Forum: Community Help & Support
Topic: Registered customers cannot log in to the store (version 1.1.0.6)
Replies: 4
Views: 671

Re: Registered customers cannot log in to the store (version 1.1.0.6)

Hi @cbi201214337 I am about to go through the upgrade, Assuming you updated your old database did you by any chance save all the sql updates that need doing into one file to save me going through all the updates one at a time? 14Steve14 I had version 1.0.9.3. I took the long way around and updated ...
by cbi201214337
Wed Aug 19, 2026 4:58 pm
Forum: Community Help & Support
Topic: Registered customers cannot log in to the store (version 1.1.0.6)
Replies: 4
Views: 671

Re: Registered customers cannot log in to the store (version 1.1.0.6)

BrockleyJohn, you were right.
I ran the query and it fixed the problem.
Thanks
by cbi201214337
Thu Jul 23, 2026 12:12 am
Forum: Community Help & Support
Topic: Registered customers cannot log in to the store (version 1.1.0.6)
Replies: 4
Views: 671

Registered customers cannot log in to the store (version 1.1.0.6)

Hello everyone: Mi nombre es Juan. I just updated my online store from version 1.0.9.3 to 1.1.06. I’ve been testing the features, and one problem I found is that registered customers can’t log in. It displays the following message: Your account has been suspended. Please contact us to reinstate your...
by cbi201214337
Sat Jul 13, 2024 6:35 pm
Forum: Community Help & Support
Topic: Admin Login Create Administrator Not Working
Replies: 14
Views: 807

Re: Admin Login Create Administrator Not Working

Hello Xpujun The same thing happened to me. I followed the instructions on the following page https://phoenixcart.org/phoenixcartwiki/index.php?title=Lost_Admin_Password. Basically I deleted the admin user from the database with phpmyadmin. When you enter the administration page, you must create new...