Help Needed With Downloadable products

[bodhizatfa]

Hi everyone,

I'm on CE Phoenix v1.0.8.17

I've been trying to get a downloadable product to work.

Here are my steps:

- Enabled download, download by redirect, expire by days, and number of attempts
- Created a new product
- Created attributes: options=download, option value = windows
- Assigned the attributes to the new product.

In testing the purchase as a customer the sale goes through correctly.

When I change the status of the order in admin to delivered, the client gets advised of the change via email.

When the customer goes to the purchased item in their account no download link appears.

Can anyone steer me towards what I am missing or what the problem could be?

Thanks in advance!

[ecartz]

Maybe: https://github.com/CE-PhoenixCart/Phoen ... 8dc1aacb35

Since I made changes in 1.0.8.19, it might be easier to update to that. Then you'd get not only that bug fix but some other changes, so at least we'd be discussing the same code.

Along with that, have you set the Delivered order status to allow downloads? Edit the order status to check.

Also, have you set a file name on the attribute?

Instructions: https://phoenixcart.org/phoenixcartwiki ... e=Download

[14Steve14]

If you have the system set up properly the download should be available immediately once payment is made.

Do a test purchase of the product and the download link should be available from the order success page. Iff the txt is there but it is not a link, then the chances are something is not as it should be.

I would think that if the options show on the product page, you may have not entered the full download file name including the .zip file type

[bodhizatfa]

Along with that, have you set the Delivered order status to allow downloads? Edit the order status to check.

This was what I completely forgot to do! Thanks again!

I will take your advice and upgrade my site to the latest version.

Thanks to both of you for your help!

[14Steve14]

Glad you got it sorted. We sell, and give away, hundreds of downloads a month and the system works well once its set up. We never touch it and its just easy money for us.

[bodhizatfa]

Glad you got it sorted. We sell, and give away, hundreds of downloads a month and the system works well once its set up. We never touch it and its just easy money for us.

Thats what I am looking to do too. Thanks for your help and encouragement!

[bodhizatfa]

Glad you got it sorted. We sell, and give away, hundreds of downloads a month and the system works well once its set up. We never touch it and its just easy money for us.

I forgot to ask how you dealt with payments for the free virtual stuff you give away. I got the paid downloads working, Thanks! I am now looking to offer free downloads. The payment modules aways pop up even a $0.00. Any suggestions and guidance would be appreciated.

[14Steve14]

I forgot to ask how you dealt with payments for the free virtual stuff you give away. I got the paid downloads working, Thanks! I am now looking to offer free downloads. The payment modules aways pop up even a $0.00. Any suggestions and guidance would be appreciated.

We had a free payment module coded by one of the certified developers that bypasses the payment page if the order value is zero. Not too sure if I can share the code he created, but @BrockleyJohn coded it for me so he may be the best one to contact, unless you can do it yourself. It was only a few lines of code and a language file so was not that expensive.

[BrockleyJohn]

I forgot to ask how you dealt with payments for the free virtual stuff you give away. I got the paid downloads working, Thanks! I am now looking to offer free downloads. The payment modules aways pop up even a $0.00. Any suggestions and guidance would be appreciated.

We had a free payment module coded by one of the certified developers that bypasses the payment page if the order value is zero. Not too sure if I can share the code he created, but @BrockleyJohn coded it for me so he may be the best one to contact, unless you can do it yourself. It was only a few lines of code and a language file so was not that expensive.

I am on a customer site today but will see if I can dig it out over the weekend. It will at best throw a lot of deprecated notices on up to date phoenix, but won't take a lot of sorting out.

[bodhizatfa]

I forgot to ask how you dealt with payments for the free virtual stuff you give away. I got the paid downloads working, Thanks! I am now looking to offer free downloads. The payment modules aways pop up even a $0.00. Any suggestions and guidance would be appreciated.

We had a free payment module coded by one of the certified developers that bypasses the payment page if the order value is zero. Not too sure if I can share the code he created, but @BrockleyJohn coded it for me so he may be the best one to contact, unless you can do it yourself. It was only a few lines of code and a language file so was not that expensive.

Thanks! That's what I thought. I remember an add-on way back in the day that would do that