at check out seem don't calculate the weight,
see the attached
enrico
[SOLVED] no weight calculation in my phoenix 1.0.8.20
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bitit
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[SOLVED] no weight calculation in my phoenix 1.0.8.20
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Last edited by bitit on Thu Dec 07, 2023 10:34 pm, edited 1 time in total.
- burt
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Re: no weight calculation in my phoenix 1.0.8.20
If you need help, you need to give as much data as reasonably possible.
Does the product in the order have weight ? If yes, what weight?
Is the shipping module set up correctly? Show a screenshot of the weight:price,weight:price ratios.
Don't make anyone helping guess your setup...
Does the product in the order have weight ? If yes, what weight?
Is the shipping module set up correctly? Show a screenshot of the weight:price,weight:price ratios.
Don't make anyone helping guess your setup...
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bitit
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Re: no weight calculation in my phoenix 1.0.8.20
Ok, i have understand, the weight haven't decimal value, only unit and i have fixed a value in shipping table
is possible have the weight in shipping checkout , with decimal value?
thank you
Enrico
is possible have the weight in shipping checkout , with decimal value?
thank you
Enrico
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14Steve14
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Re: no weight calculation in my phoenix 1.0.8.20
When we enter a weight of a product we enter 1kg and 1.000. Half a kilo will be 0.500, and so on all the way down to 0.001kg. We did update the database so the additional decimal places show. We changed all instances where a weight is shown in all the tables from 5.2 to 5.4. 5.4 will give a weight of 12345.1234 kg rather than 12345.12 kg
In the shipping language modules we changed lbs to Kg.
Our order total weights are shown (as example) 1.765 kg as we base the shipping weights in all the shipping modules in kg.
I hope that makes sense.
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bitit
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Re: no weight calculation in my phoenix 1.0.8.20
i don't believe have database problem, because for shipping over 1 kg, change the fee; i believe is a function problem that give a integer number on check out shipping .When we enter a weight of a product we enter 1kg and 1.000. Half a kilo will be 0.500, and so on all the way down to 0.001kg. We did update the database so the additional decimal places show. We changed all instances where a weight is shown in all the tables from 5.2 to 5.4. 5.4 will give a weight of 12345.1234 kg rather than 12345.12 kg
Isn't so important because the computing of shipping fee is correct, is simply a more correct information to customer
yes i also done itIn the shipping language modules we changed lbs to Kg.
Enrico