Customer Tags

[LeeFoster]

What about "returning" customer - previously dormant but came back.

I've more or less based this only on ordering (or lack of!), ie buyers, or those who have bought in the past.

Do we care if a dormant (eg not bought in 18 months)...comes back?
I mean if they came back...and actually buy something...GREAT!
But if they come back, and don't buy? Are they still dormant? Maybe, maybe not.
Should they change to some other Tag ?

Feedback needed.

Sorry I should have been specific, I did mean if they come back and buy. I'd want to know if someone came back after 18 month so I could figure out why they had, was it an email I sent, an add I was running etc.

[burt]

It's taken some hardcore coding, but I *think* I've finally gotten this as I want it. It's out for a Beta Test now.

[burt]

Feedback has come back positive, a little bit of complication in the way the "priority" works, I'll try to explain that better in the README.

This will be the next Code Drop for September as I would like to get it out for more feedback and ideas. This is the gateway addon that will lead to shopowners being able to do all sorts of `cool things` with different groups of Customers. It'll be interesting to see where this leads.

[burt]

This has just gone out, I would be really glad of any ideas/comments/feedbacks as this is a Gateway Addon to many other addons and changes - so any comments on this addon would be golden, and as well any ideas for addons or addon changes that could work well with segments of customers.

[Brighton]

Hi,

Probably far too late for suggestions and I may have the wrong end of the banana but just in case, a couple of thoughts that have probably already been considered and discarded -

1) a separate data item for each condition
a) as many/few conditions can be defined as required
b) multiple conditions would be catered for
c) if needed, a count of the condition could be maintained

or

2) use a 'binary' value for each condition
condition 1 = 1
condition 2 = 2
condition 3 = 4
condition 4 = 8
etc.

a value of 13 would mean conditions 1,3,4 have been met

[burt]

As it stands it does already have multiple conditions, eg VIP might be;

1. has made at least 5 orders
2. in the past 12 months
3. where the total value exceeds 1000

All 3 would have to match for the customer to be tagged VIP.

Doing it your way where some things match and some things don't seems a strange way to do things, but I might be misunderstanding the intent of doing it that way.