Unable to checkout

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Kofod95
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Re: Unable to checkout

Post by Kofod95 »

RAC wrote: Tue Mar 08, 2022 8:53 am You mention hooks, could this still be the possible problem? If so what should I be looking for?
Shaun
If removing PP works, then my guess is that something in that module is what's causing problems.
I wouldn't suspect any hooks to be flawed then.

My suggestion would be to make sure your PP-files are un-altered and that your configurations in both the module and at PP is as they should be. Even though the return-URL is correct by default, there could be something else that was wrong.

If I understood the errors correct (which I very well may not have), it seemed to expect a class with no name, which it of course should not. To my understanding, this means that something is calling that class.
You said your host did something? Maybe it's worth finding out what.

//Daniel
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Re: Unable to checkout

Post by RAC »

Thank you all for your time.

I have discovered that in February I received payment for a test item, which was sent following a problem with the ISO code for PP, to do with UK and GB, this was fixed, (well that error went away)! This was before the transfer.

During the transfer Is there anything my host could have done to stop PP from working?

The hard coded error they reported was that they had changed the name of the database, could this have anything to do with PP not working? I presume this could have been the same problem why the admin side was not working?
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Re: Unable to checkout

Post by Kofod95 »

As long as the config-files are correctly set up and no changes have been made to the code or certain database-tables (hooks, configuration etc) things should be alright.
As the error only occurs when PayPal is installed, I would first make sure it's configured properly in both the module and at PayPal. Next I would remove the module, re-upload the PayPal-files and then install and configure it again. If it still doesn't work, I would probably call in some professional help to save the remaining hair I may have at that point. ;)

//Daniel
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Re: Unable to checkout

Post by RAC »

Thank you again Daniel.

I will have another look at the weekend, taking account of your suggestions.

Shaun.
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Re: Unable to checkout

Post by Kofod95 »

I hope you find the solution!

//Daniel
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Re: Unable to checkout

Post by RAC »

Hello all.

Just an update if anyone else has similar problems with PP, which, thankfully, have now been sorted.

After many hours of checking PP files, uninstalling then reinstalling, I could find no obvious problems, until I tried a purchase without PP Express Checkout installed, now everything seems to work, with just PP Standard installed!

Thanks again for your help and suggestions.

Regards Shaun
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Re: Unable to checkout

Post by heatherbell »

RAC wrote: Mon Mar 21, 2022 5:15 amuntil I tried a
viewtopic.php?p=8607#p8607
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Re: Unable to checkout

Post by RAC »

Thank you @heatherbell

I thought I was going mad!

Regards Shaun
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