CE Phoenix Cart Forum

Hello,

I am unable to go to Checkout after adding item to my basket, I get the following errors :

[07-Mar-2022 05:41:34 Europe/London] PHP Fatal error: Uncaught Error: Class '' not found in /home/******/public_html/includes/system/versioned/1.0.7.3/payment.php:38
Stack trace:
#0 /home/*****/public_html/includes/system/versioned/1.0.7.8/checkout.php(134): payment->__construct()
#1 /home/******/public_html/includes/system/versioned/1.0.8.1/hooks.php(160): Checkout::initialize_payment_modules(Array)
#2 /home/******/public_html/includes/system/segments/checkout/pipeline.php(14): hooks->generate('startCheckout')
#3 /home/*******/public_html/checkout_payment.php(15): require('/home/*****/p...')
#4 {main}
thrown in /home/******/public_html/includes/system/versioned/1.0.7.3/payment.php on line 38

Version 1.0.8.9.
PHP 7.3

TIA Shaun

Did it work in the past? If yes, ask yourself "what did I change?" And roll back to that situation.

It's more a general troubleshooting answer, hth.

Hello,

Thanks for your reply.

I don't get a lot of time to work on my website.

I have also just realised that the shopping basket does not work also, both get a HTTP error 500.

I have recently, in the last couple of months, transferred from a .uk domain, (my test site), to a .co.uk domain, (my live site).
Several months ago on the .uk domain, I tested and it was working, but nothing recently.
The transfer was done by my host, and I did have a few hard coded issues when I first transferred, with connection to the database and the admin side but this is now sorted.
I know that I am having PayPal connection problems since the transfer, but this problem obviously is before PP gets involved.

OK sorry.

The basket is working if I click on the basket icon at the top of the screen, however during a test purchase, when I click continue, that's when I get the error.

Just a few random suggestions.

When you changed hosts I take it you updated both configure files to reflect the change.

Have you also got a SSL certificate installed as I think now most payment providers require one., especially poypal.

Can you access all other areas of the website including the admin section, and update things like products as I had a problem with the database linking after a host change.

Not a lot of help I know.

hello @14Steve14
Yes both configure.php files have been updated.
There is an SSL certificate, I have just reinstalled this as well.
My host offered to do and completed the transfer and configuration.
Yes, initially I was not able to access the admin side, my host said there were a couple of hard coded errors which they fixed.
Again initially I had no access to the database, again the host had changed the database name!
I did uninstall PP Express and Standard and then reinstalled both, when I went to configure them they were already completed.

RAC wrote: ↑Mon Mar 07, 2022 5:59 am PHP Fatal error: Uncaught Error: Class '' not found

Not sure, but the above seems to say that something is wrong with the payment-modules. Could you try to install 'Cash on Delivery' and remove the other payment modules just to check? If COD works, I would try to reinstall the other modules to see if that does it. Otherwise, I think you would have to look carefully through any hooks that might affect that area - of course any non-core hooks and modules would be the first suspects.

//Daniel

Thanks Daniel @Kofod95
I removed PP from the admin side under PP, and checkout seemed to work.
I reinstalled but it just reverted back to not working.
I will leave them out for now.
You mention hooks, could this still be the possible problem? If so what should I be looking for?
Shaun

RAC wrote: ↑Tue Mar 08, 2022 8:53 am I removed PP from the admin side under PP, and checkout seemed to work.
I reinstalled but it just reverted back to not working.

So you have changed domain. have you changed that in the settings of your PayPal account?
From memory, there is a return URL set somewhere in the account.

heatherbell wrote: ↑Tue Mar 08, 2022 8:58 am

RAC wrote: ↑Tue Mar 08, 2022 8:53 am I removed PP from the admin side under PP, and checkout seemed to work.
I reinstalled but it just reverted back to not working.

So you have changed domain. have you changed that in the settings of your PayPal account?
From memory, there is a return URL set somewhere in the account.

As far as I recall the return URL set in the PayPal account is overwritten by the PayPal modules with the actual store URL
Example paypal_standard.php: