5.6.41-84.1 Please verify the connection parameters and try again.

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DesignAlot
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Joined: Sat Jul 02, 2022 5:02 pm

5.6.41-84.1 Please verify the connection parameters and try again.

Post by DesignAlot »

This is for a new install. I cannot get past the database connection page. On the first page of the install, everything is green and working. When I setup my database and try to connect, I get this: There was a problem connecting to the database server. The following error had occured: 5.6.41-84.1 Please verify the connection parameters and try again.
I have set this up before for another client, and it is working great. Same host company (hostgator) also.


2022-07-02 12_05_24-Starting Your Online Business with CE Phoenix Cart and 5 more pages - Personal -.png
2022-07-02 13_15_34-Starting Your Online Business with CE Phoenix Cart and 4 more pages - Personal -.png
2022-07-02 13_19_14-cPanel - Server Information and 4 more pages - Personal - Microsoft​ Edge.png
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DesignAlot
Posts: 4
Joined: Sat Jul 02, 2022 5:02 pm

Re: 5.6.41-84.1 Please verify the connection parameters and try again.

Post by DesignAlot »

I am not sure if this helps, but when I try the auto install from Cpanel, I get this now...
2022-07-02 13_36_12-Softaculous - Softaculous - CE Phoenix and 3 more pages - Personal - Microsoft​ .png
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Omar_one
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Re: 5.6.41-84.1 Please verify the connection parameters and try again.

Post by Omar_one »

the Requirements for MySQL is
- Minimum 5.7.7
- Maximum (tested)8.0

check here the requirements https://github.com/CE-PhoenixCart/Phoen ... quirements
DesignAlot
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Joined: Sat Jul 02, 2022 5:02 pm

Re: 5.6.41-84.1 Please verify the connection parameters and try again.

Post by DesignAlot »

I am asking hostgator to update mysql now. I really tried searching for a way to do it myself, looks like they block my access to this.
DesignAlot
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Re: 5.6.41-84.1 Please verify the connection parameters and try again.

Post by DesignAlot »

Well, they are telling me that since I have a host reseller account that I can only have 5.6 mysql and need to upgrade my plan.
ecartz
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Re: 5.6.41-84.1 Please verify the connection parameters and try again.

Post by ecartz »

DesignAlot wrote: Sat Jul 02, 2022 6:25 pm Well, they are telling me that since I have a host reseller account that I can only have 5.6 mysql and need to upgrade my plan.
You might check to see if that is also true of MariaDB. Sometimes hosts support a newer version of MariaDB (minimum of 10.2.2) than of MySQL. Alternately, you might check the certified hosts to see if they have a competitively priced compatible plan.
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