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Account Purchase History language issue
Posted: Thu Sep 15, 2022 6:28 pm
by bodhizatfa
I'm on CE Phoenix v1.0.8.17
When someone places an order in French, their purchase history (account_history.php) shows up in our websites default language English only. So when the customer looks at their order history in French it tells them that they never placed an order. If they switch their language to English, their order shows up in English. Emails get sent in the right language to both the store owner and the client.
I'm not sure if it's a database issue or something else that I've missed.
Any ideas?
Re: Account Purchase History language issue
Posted: Thu Sep 15, 2022 7:01 pm
by ecartz
Make sure that you have all the order statuses translated to French? In particular, whatever the order status would be on an order that is not showing.
Also, make sure that the public flag is checked for French. Because there are separate flags for each language/order status combination.
Re: Account Purchase History language issue
Posted: Thu Sep 15, 2022 8:22 pm
by bodhizatfa
ecartz wrote: ↑Thu Sep 15, 2022 7:01 pm
Make sure that you have all the order statuses translated to French? In particular, whatever the order status would be on an order that is not showing.
Also, make sure that the public flag is checked for French. Because there are separate flags for each language/order status combination.
I took a look at the order status in admin. The option to translate them is there and when I fill in the field and save it, it goes blank. If I create a new order status, in both languages it will save correctly.
If I try and delete any of the order statuses on my list including a new one I've created there is no button or option to do so.
Re: Account Purchase History language issue
Posted: Thu Sep 15, 2022 8:27 pm
by bodhizatfa
bodhizatfa wrote: ↑Thu Sep 15, 2022 8:22 pm
ecartz wrote: ↑Thu Sep 15, 2022 7:01 pm
Make sure that you have all the order statuses translated to French? In particular, whatever the order status would be on an order that is not showing.
Also, make sure that the public flag is checked for French. Because there are separate flags for each language/order status combination.
I took a look at the order status in admin. The option to translate them is there and when I fill in the field and save it, it goes blank. If I create a new order status, in both languages it will save correctly.
If I try and delete any of the order statuses on my list including a new one I've created there is no button or option to do so.
here's what itlooks like when I want to confirm deletion.
confierm_delete.JPG
Re: Account Purchase History language issue
Posted: Thu Sep 15, 2022 8:52 pm
by ecartz
bodhizatfa wrote: ↑Thu Sep 15, 2022 8:27 pm
here's what itlooks like when I want to confirm deletion.
That's already reported somewhere.
https://github.com/CE-PhoenixCart/Phoen ... 08a6e28341
Re: Account Purchase History language issue
Posted: Thu Sep 15, 2022 11:55 pm
by bodhizatfa
Exactly what I was looking for. Thank-you for your help.