Page 1 of 1

sub-categories

Posted: Sat May 27, 2023 9:00 am
by Xpajun
I've just updated my test site to 1.0.8.20 and found a problem with the sub-categories.
This may have been a problem before the update but I'm not sure (my memory is terrible)
Problem (based on apples)
Category: apples - click on and the sub-category with "Green Apples / red Apples" - click on either to get the penultimate sub- category and only the title shows

Anyone have an idea where I can look for the problem?

Re: sub-categories

Posted: Sat May 27, 2023 9:27 am
by ecartz
Do you have the module turned on that displays the next level?

Do you have an inactive product and subcategories in the same category?

Re: sub-categories

Posted: Sat May 27, 2023 10:56 am
by Xpajun
ecartz wrote: Sat May 27, 2023 9:27 am Do you have the module turned on that displays the next level?
I have the following, all set to true:

in index:
Page Heading
Customer Greeting
Main Text
New Products
Upcoming Products

in index_nesting:
Page Heading
Category Description
Sub Category List
New Products

Do you have an inactive product and subcategories in the same category?
I'd read this is a problem now - although some are - none of the ones I've checked have products and sub categories in the same category unless some I may have would affect all sub-categories?

Re: sub-categories

Posted: Sat May 27, 2023 4:27 pm
by burt
I've been trying to recreate such an error, but I wasn't able to.
I wonder if it could be some addon interfering ?

Re: sub-categories

Posted: Sat May 27, 2023 7:56 pm
by ecartz
Xpajun wrote: Sat May 27, 2023 9:00 am only the title shows
Does the category have a description? Have any of the index_nested modules been modified or replaced? This is the kind of thing that happens when there is a fatal error in a module. If this is a category with subcategories, that could either be in the title, category description, or subcategory modules.

If there were a product in the category, it could be in an index_products module.

If you have error logs or turn on the error display, the error message might help. It should at least give you a file name and line number.

Re: sub-categories

Posted: Sat May 27, 2023 7:58 pm
by Xpajun
burt wrote: Sat May 27, 2023 4:27 pm I've been trying to recreate such an error, but I wasn't able to.
It would be easy to recreate Gary @burt just turn off Product Listing :oops: