Categories/ products name length

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trophy
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Categories/ products name length

Post by trophy »

When I put a long name in for the "product name" of 21 letters and click on it. it shows "
The page isn’t redirecting properly."
From my testing it will only allow 10 letters.
Is there somewhere I can alter the "Product Name" length one can use.?
Looked every where, but it does not stick out.
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Kofod95
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Re: Categories/ products name length

Post by Kofod95 »

Are you using an old database?
Then you need to update the length of the fields in the products_description table - they should be VARCHAR(255), but might be VARCHAR(40) now.
You can make this change in phpMyAdmin - if you need further directions, feel free to ask for it!

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Re: Categories/ products name length

Post by burt »

www.jpg
Tested. The problem is therefore at your end, not Phoenix.
Maybe your host has some weird security rules?
You do not have the required permissions to view the files attached to this post.
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ecartz
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Re: Categories/ products name length

Post by ecartz »

You also might check the character set of the table/column. You could get that effect trying to insert a UTF-8 string into a forty character latin-1 column. There's a page in admin that will check that for you.
trophy
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Re: Categories/ products name length

Post by trophy »

Kofod 95
I have the latest version so assume the database must be latest.
where would I find the phpMyAdmin to make the change you suggest ?
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Re: Categories/ products name length

Post by heatherbell »

trophy wrote: Tue Sep 26, 2023 9:37 pm where would I find the phpMyAdmin to make the change you suggest ?
In your control panel on your host - https://phoenixcart.org/phoenixcartwiki ... PhpMyAdmin
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Re: Categories/ products name length

Post by trophy »

Thank you
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