CE Phoenix Cart Forum

Hi All,

What is the suggested barest minimum information to ask new subscribers for on the registration form?

For a background to this, see also: viewtopic.php?p=13348#p13348

Cheers.

dodgyhuw wrote: ↑Tue Sep 19, 2023 2:34 pm What is the suggested barest minimum information to ask new subscribers for on the registration form?

If you are selling, obviously, the buyer's full name, email and billing address is the minimum.

Ask yourself what information you need from the customer to successfully complete their orders. Also think about whether you will need to contact those customers before or after the sale has completed.

Today most delivery services can send things like delivery tracking and delivery times to customers via text or email, so if you use a carrier that can send that sort of information, and you want your customers to receive that type of information, then add the information to the registration form.

If you are just selling downloads and no physical products all you really need is a name and an email address but there may be more required to comply with local legislation and proof of where the purchase was placed.

Your chosen payment provider may need certain information for their security and to complete the transaction so make sure that is all included.

There may be other instances where further information is required which is dependant on your business. So there is no one answer fits all a sit depends on your business and the services your business requires customers to receive.

Thank you both for input.