Error trying to install

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DarioMartin
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Error trying to install

Post by DarioMartin »

I am trying to install CE Phoenix on my website, emporium-enchantedforest.com, and I am doing it from within the hosting panel - softaculous apps.

I set all parameters, and at about 11%, it fails saying "Could not access your domain. Please make sure your domain is pointing to this server and there is no .htaccess file restricting access to your domain" ... yet, I am trying to do it whilst logged in to my domain.

I am hosted by Hostica.com and logged in to the domain there

Any pointers to getting it installed?
burt
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Re: Error trying to install

Post by burt »

The softaculous app is something that Hostica offer you, so your best bet is to contact your host for their assistance.
If you could then come back and let us know what they did to help you (fix things) that would be helpful for future users.
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DarioMartin
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Re: Error trying to install

Post by DarioMartin »

I have raised a ticket - here's hoping they can sort it out. I will certainly respond when I have any information
DarioMartin
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Re: Error trying to install

Post by DarioMartin »

OK. There was a problem with the Softaculous installer, apparently. Hostica installed manually for me, and it's up and running. I believe they have contacted Softaculous to advise them of the problem as well.

So now the Admin directory is /ocadmin and I have logged in ..... and am now trying to figure out how I actualy manage and develop my shop!! But I'm sure that's answered elsewhere
heatherbell
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Re: Error trying to install

Post by heatherbell »

DarioMartin wrote: Fri Dec 04, 2020 8:00 amnow trying to figure out how I actualy manage and develop my shop!! But I'm sure that's answered elsewhere
Here:
https://phoenixcart.org/phoenixcartwiki/index.php
DarioMartin
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Re: Error trying to install

Post by DarioMartin »

Many thanks for that - working my way (slowly) through it now
heatherbell
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Re: Error trying to install

Post by heatherbell »

DarioMartin wrote: Fri Dec 04, 2020 10:20 am Many thanks for that - working my way (slowly) through it now
Recommend you Go Pro to get the most out of your new Phoenix.
viewtopic.php?f=24&t=6
burt
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Re: Error trying to install

Post by burt »

Also Youtube channel has videos for some things, working on adding more videos as time allows:

https://www.youtube.com/channel/UCjJe0Z ... yIA/videos

If you (or anyone) has ideas for videos, let us know.
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DarioMartin
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Re: Error trying to install

Post by DarioMartin »

Will certainly do that. Currently trying to install Spanish language pack so I can have dual language site. I haven't (yet) found where I can configure colours etc, but I am sure I will.
One question - my shopping site will branch off my main site - I can put a button on to execute the webshop easily enough - but can I configure a "home" or "Return to Emporium main site" button within Phoenix to take someone back to my main site?
heatherbell
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Re: Error trying to install

Post by heatherbell »

DarioMartin wrote: Fri Dec 04, 2020 11:32 ambut can I configure a "home" or "Return to Emporium main site" button within Phoenix to take someone back to my main site?
There is a breadcrumb module so maybe configure the home to go back to your main site but there are many ways it could be done.
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