CE Phoenix Cart Forum

Has anyone integrated Trustpilot to their store?

I currently ask for reviews in our newsletter and was thinking of seeing whether its possible to integrate it in some way to get more reviews. There is a simple way where a Trustpilot email address is BCC'ed into the sales confirmation mail. Has anyone tried this, and if so how do you BCC in an email address.

Or is there a better way.

14Steve14 wrote: ↑Thu Dec 14, 2023 9:57 am how do you BCC in an email address.

I don't know whether that's a good idea or a bad idea, but to BCC an email address, you just add a header. Something like 'BCC: copy@trustpilot.com' -- no idea if that's a valid email address and not sure about the capitalization of bcc. This might require a code edit to implement.

If your host allows you to create email addresses on your store domain, you might be able to set one up that forwards to Trustpilot (and to you if you want a copy). Then set that as the Send Extra Order E-mails To email. Then it could send via a normal To rather than a BCC.

I know I asked this a while ago, but its something that I am still thinking about.

Here is what Trustpilot say

Add your unique Trustpilot email address to the BCC

Go to your eCommerce, CRM or invoicing system’s email settings and add your unique Trustpilot email address to the BCC field. Your Trustpilot email address should be automatically added to all future email purchase confirmations.

Just starting to wonder whether Gary's latest Queued emails system may do this better.