CE Phoenix Cart Forum

I am currently in the process of setting up PayPal and I am not really getting any further here.
where do I get all the data from?
I only know the client ID and the secret code of the PayPal Rest API
or are these two enough? but where should you enter this then?

and when I click on "Retrieve Live Credentials", I always get this message:
Could not initiate the start account procedure. Please try again in a short while.

isaack wrote: ↑Sat Jan 02, 2021 2:50 pm and when I click on "Retrieve Live Credentials", I always get this message:
Could not initiate the start account procedure. Please try again in a short while.

Yes, that sometimes does not work so use the other "Manage API Credentials" button which does work.
All your Paypal Credentials needed will be in your Paypal account so look there.

thanks i have found this

heatherbell wrote: ↑Sat Jan 02, 2021 3:03 pm

isaack wrote: ↑Sat Jan 02, 2021 2:50 pm and when I click on "Retrieve Live Credentials", I always get this message:
Could not initiate the start account procedure. Please try again in a short while.

Yes, that sometimes does not work so use the other "Manage API Credentials" button which does work.
All your Paypal Credentials needed will be in your Paypal account so look there.

I'm getting the same. It gets a little worse though, as even when I enter my credentials manually, I get the following message on the Balance page:

"Error: The PayPal balance could not be retrieved. Please try again."

I tried <my admin URL>/paypal.php?action=balance&subaction=retrieve&type=live and this does retrieve the correct balance for my account

Can anyone shed some light on this please?

In admin > Tools > Server Info, if you press the Export button and scroll down to the bottom, what does the extensions say? Something like

extensions = Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, apache2handler, bz2, calendar, ctype, curl, dom, fileinfo, gettext, iconv, json, exif, mysqlnd, Phar, SimpleXML, sockets, tokenizer, xml, xmlwriter, zip, mysqli, xmlreader, Zend OPcache

But what does yours say?

Mine is as follows:

extensions = Core,date,libxml,openssl,pcre,zlib,filter,hash,pcntl,readline,Reflection,SPL,session,standard,cgi-fcgi,bcmath,calendar,ctype,curl,dom,ftp,gd,iconv,imap,json,mbstring,mysqlnd,PDO,Phar,posix,SimpleXML,sockets,sqlite3,tokenizer,xml,xmlwriter,xsl,mysqli,pdo_mysql,pdo_sqlite,wddx,xmlreader

The balance retrieval connects to a page in admin to get a JSON response. Have you tried going to that page directly? In Chrome or Firefox, you should be able to see the URL on the Network tab of developer tools.

I already tried that (in my original post):

I tried <my admin URL>/paypal.php?action=balance&subaction=retrieve&type=live and this does retrieve the correct balance for my account

I did find this: viewtopic.php?p=3822#p3822

But that doesn't fix it for me either