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Can't Get Tax to work

Posted: Mon Aug 04, 2025 2:59 am
by Portman
Hi,

I am sure I am missing something really basic, but I can't get the tax function to work on the site I'm setting up - im working on 1.1.0.4 and have set up everything the same as my active 1.0.8.20 site (which obviously works)...

I am trying to set up GST for australia (10%) but when I log in as an austalian customer it does not show up on the products or in the order confirmation page...

I have set up tax classes, rates & zones the same as in my active site and have Tax set on order total... am I missing something else? I have even tried this on a fresh install to see if I had messed something up and it is still not working

Re: Can't Get Tax to work

Posted: Mon Aug 04, 2025 5:55 am
by Kofod95
Maybe: Configuration -> My Store -> Show prices with tax?

//Daniel

Re: Can't Get Tax to work

Posted: Mon Aug 04, 2025 7:47 am
by burt
Tax Rates
Tax Classes
Tax Zones

Are all 3 set up correctly?
Have you assigned Relevant Tax Class to Product(s)
Have you assigned Relevant Country (AU) and States (if applicable) etc

https://phoenixcart.org/phoenixcartwiki/index.php
search for Tax - and you'll find user page for these 3 things.

Does the actual order (that you look at, admin side) show the tax details?
Is the Tax `Order total` module turned on?

Re: Can't Get Tax to work

Posted: Tue Aug 05, 2025 6:29 am
by Portman
thankyou @burt ... I knew I was missing something simple ... forgot to apply tax classes to individual products... :roll: