CE Phoenix Cart Forum

When a customer places an order, checkout_process.php generates an Order Acknowledgement email, listing the products ordered.

When the administrator updates the order in admin/orders.php, there is the option to send an Order Update email to the customer. This email is rather plain, and I am trying to revise it.

I am trying to include the items purchased, like in the Order Acknowledgement email. The list of items purchased is available in admin/orders.php, as they are displayed onscreen. However, I have not found a way to include that list in the Orders Update email.

I am trying this bit of code (which is similar to the code to display the products onscreen), but it is not working in the email
Any ideas?

Thanks in advance!

Malcolm

The Order Update email logic in your version is in the top of admin/orders.php
At the point that this email is made, the order data is not actually available.

The few bits available (for that email) are;

customers_name, customers_email_address, orders_status, date_purchased

You should try;

1. include the order class, higher up in the same file, current location L169
2. instantiate an order object in the update_order action loop (see L197, but leave that where it is, just do simillar)

@burt

Thank you.
1) I moved the call to the order class (old L169) to the top of the file (old L14)
2) I copied the instantiate (old L197) into the top of the update_order action loop (insert above old L32)

No joy

Malcolm

*** Success ***

I just had to find the right place to move the instantiate to ...

Just after:
(below old L40).

Thank you again!

Thank you, Gary! @burt

I'm now working on having the email content dependent on the order status (ie: different content when the status is changed to Shipped), and adding some HTML styling (a topic for another discussion).

This requires me to edit /admin/orders.php (at least, in v1.0.3.0), which is a "core file". You know me ... I don't have a problem with that. But, looking ahead ...

When I look at the latest version of Phoenix (1.1.0.6) ...

1) Where is the customer's "Order Update' email defined?

2) Is there a template, or override, system in place in admin, to allow for the override of the email style, without editing a "core file"?

TIA

1. In 1106 it's a module.
Your Admin > Modules > Notifications
Which means shopowner could turn the Core Module off and make their own, then install the one they made.
I think there are some Notification Modules floating about somewhere.

2. Or...instead of making a new Module, you could override the Core Modules TPL file (though I have not tried this)
/{whatever_template}/includes/modules/notifications/tpl_n_update_order.php

--

For reference, most (not all) things that are Modules have a TPL file.
TPL files can always be overridden in `whatever_template` the user has live.