Page 1 of 2

Price crossed through

Posted: Mon Jul 06, 2026 4:21 pm
by BatteryTrader
Hi

Pretty sure that for products with special prices, the old price was crossed out in products_info.php on my website (1.1.0.3).

Now it's not doing it at the moment, so trying to work out what's going on.

Is the strikethrough as standard, or have I possibly added something to do this- a hook or a module which is now switched off?

Certainly working ok on category pages, just not product info

Any pointers gratefully received.

Regards

Re: Price crossed through

Posted: Mon Jul 06, 2026 4:35 pm
by BrockleyJohn
Core 1.1.0.3 installation has normal price crossed out for a special - in the product info content module cm_pi_price

Are you perhaps using a pi layout module instead?

Re: Price crossed through

Posted: Mon Jul 06, 2026 4:42 pm
by BatteryTrader
Yes, using PI Layout, but there does not appear to be a price module in layout,

its picking up the cm_pi_price from the content module; it does not seem to have a pi_price specifically for the PI folder. Is there a separate one?

PS, thanks for answering.

Re: Price crossed through

Posted: Mon Jul 06, 2026 5:13 pm
by burt
Looks like you've fixed it ?

Re: Price crossed through

Posted: Mon Jul 06, 2026 5:49 pm
by BatteryTrader
Not as far as I am aware; I had to go out. What browser are you using?

Re: Price crossed through

Posted: Mon Jul 06, 2026 5:52 pm
by BatteryTrader
ok

when i put a page into ie and Firefox, get a flash of how it should be, suppose chrome is caching.

Re: Price crossed through

Posted: Mon Jul 06, 2026 5:57 pm
by tessthepup
BatteryTrader wrote: Mon Jul 06, 2026 5:52 pm ok

when i put a page into ie and Firefox, get a flash of how it should be, suppose chrome is caching.
I have checked in Chrome, Firefox, Edge and Opera and it all looks ok to me.

have you refreshed your cache? or could your host be caching files?

Re: Price crossed through

Posted: Mon Jul 06, 2026 6:25 pm
by BatteryTrader
Caching is done at Cloudflare, but it's still the same after that's bypassed.

Some pages are working and some are not; going to have to see what the common factor is when I have more time and am better dressed. Pretty sure it's not just a cache issue because the only reason I looked was that it was picked up by Google Merchant Centre.

thanks for looking though Guys.

Re: Price crossed through

Posted: Tue Jul 07, 2026 8:50 am
by burt
BatteryTrader wrote: Mon Jul 06, 2026 5:49 pm Not as far as I am aware; I had to go out. What browser are you using?
Waterfox, which is a (more secure, more private) variant of Firefox.

I just tried in both Chrome and Edge - price shows as it should in these as well.

If you can give a URL of a known problematic special page, we can take a look.

Re: Price crossed through

Posted: Tue Jul 07, 2026 9:02 am
by BatteryTrader
I will not post a link on the forum, but for me, as a quick look, the following product id's are not showing as they should.

46438
47405
46739

And of course, many more; it seems that some work and some do not.

Regards