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Braintree mod is not adding the order to customer's order history, but is in the admin order history, what's wrong?

Posted: Mon Oct 11, 2021 11:24 pm
by KINIE
Hi Everyone,

This is a new install of version CE Phoenix Cart v1.0.8.6.

I was successful in installing the braintree mod. Once the order is successfully placed, the order shows up in the admin area, however, it doesn't show up in the customer's order history. It's like the customer order was not placed.

Any idea what's wrong?

Any help would be appreciated.

Re: Braintree mod is not adding the order to customer's order history, but is in the admin order history, what's wrong?

Posted: Tue Oct 12, 2021 8:22 am
by puddlec
have you tried going to the order status page, within your admin, and made sure that the public status is ticked?

Re: Braintree mod is not adding the order to customer's order history, but is in the admin order history, what's wrong?

Posted: Wed Oct 13, 2021 4:56 am
by KINIE
Thank you so much! That was it. You are amazing, Thanks for the help!