CE Phoenix Cart Forum

Checkout_shipping.php

I'm using 1.0.8.7.

Clicking the checkout button takes me to the shipping option / Delivery Method page but there's nothing else to select to move on.
It was working prior to this recent update and the one before.
I haven't done a lot recently so can't honestly say if I've turned something off or the new update doesnt like my own shipping / payment methods.

The delivery address title shows on the page with the "edit" link. Clicking the link gives an error 500 : Page isnt working at the moment.

The first step to report a problem:

1. Does the demo do it?
2. If you can't reproduce on the demo, can you install a vanilla version of the software (no add-ons; only core modules) configured in such a way that you can reproduce it there?

If you can reproduce in a vanilla version of the current shop (so 1.0.8.7 now, as I write this) and provide me reproduction steps, I will look into it further. Without that, the most that I would do is try it with however my test store is currently configured.

If you can't reproduce it in a vanilla store and don't want to pursue the easy way (hiring one of the certified developers to debug it for you), my suggestion would be to try turning off non-core modules until it starts working. Or from your vanilla test store, add the non-core modules and configuration until it stops working. That would tell you which module. You also may want to add a known working module, like flat rate shipping or cash on delivery payment to see if that works.

You also may be able to find an entry in the logs with an informative error. You can always post those for more help. Note that in some cases, that help might be "That looks to be this add-on, as that's what's mentioned in the error message." For log messages, it often helps to go to the last working page, find the last log entry, go forward to the broken page, and see if any log messages were added.

Nigel wrote: ↑Thu Nov 04, 2021 1:36 am Checkout_shipping.php

I'm using 1.0.8.7.

Clicking the checkout button takes me to the shipping option / Delivery Method page but there's nothing else to select to move on.
It was working prior to this recent update and the one before.
I haven't done a lot recently so can't honestly say if I've turned something off or the new update doesnt like my own shipping / payment methods.

The delivery address title shows on the page with the "edit" link. Clicking the link gives an error 500 : Page isnt working at the moment.

Did you ever get to the bottom of this?

LeeFoster wrote: ↑Wed Nov 10, 2021 8:20 pm

Nigel wrote: ↑Thu Nov 04, 2021 1:36 am Checkout_shipping.php

I'm using 1.0.8.7.

Clicking the checkout button takes me to the shipping option / Delivery Method page but there's nothing else to select to move on.
It was working prior to this recent update and the one before.
I haven't done a lot recently so can't honestly say if I've turned something off or the new update doesnt like my own shipping / payment methods.

The delivery address title shows on the page with the "edit" link. Clicking the link gives an error 500 : Page isnt working at the moment.

Did you ever get to the bottom of this?

Not really, no.
There's a chance it's something to do with the latest version 1.0.8.7 using/requiring MySQL and MariaDB versions higher than my host provides.
Other users are having similar problems too including one of the experienced coders, Zipurman.

Nigel wrote: ↑Thu Nov 11, 2021 12:34 am
Not really, no.
There's a chance it's something to do with the latest version 1.0.8.7 using/requiring MySQL and MariaDB versions higher than my host provides.
Other users are having similar problems too including one of the experienced coders, Zipurman.

I've had the same issue with my shipping modules and turning them off fixed the issue, just need to work out why.