How are other businesses using AI?
Posted: Sat Feb 28, 2026 8:02 am
We started to use AI to do keyword research and then to help us with our websites SEO. That seems to work, and is an ongoing project. This entailed altering category and product descriptions, titles and text and all the meta tag stuff and including more keywords that I would not think of.
We used it to help create different emails. Improving the text alone seems to have made a huge difference to customer responses. We then went through most of the standard text on the website and updated it all. I don't think there is one language file that didn't have something changed in it.
We then started using it to help produce help guide layouts and text, which we could then alter and match to our styles, and customers love them. We also then created PDF files from these help guides and sell them for a low price and again customers love having something they can read when doing jobs.
Just for a bit of fun we created a 24 day advent calendar giveaway in the run up to Christmas, all AI generated. Customers loved it.
There were areas of the website that needed little tweeks to get what we wanted. Extra columns added in some pages, whole code changes with different reports produced. Silly things like adding in monthly, 3 monthly, 6 monthly and yearly columns in the details sale report. We added in customer and product information into one admin page which can be downloaded into Royal Mail Click and Drop. Adding in a way to show any additional customer addresses saved, an idea Gary changed and released. Lots of things like that.
What do other shop users use AI for?
We used it to help create different emails. Improving the text alone seems to have made a huge difference to customer responses. We then went through most of the standard text on the website and updated it all. I don't think there is one language file that didn't have something changed in it.
We then started using it to help produce help guide layouts and text, which we could then alter and match to our styles, and customers love them. We also then created PDF files from these help guides and sell them for a low price and again customers love having something they can read when doing jobs.
Just for a bit of fun we created a 24 day advent calendar giveaway in the run up to Christmas, all AI generated. Customers loved it.
There were areas of the website that needed little tweeks to get what we wanted. Extra columns added in some pages, whole code changes with different reports produced. Silly things like adding in monthly, 3 monthly, 6 monthly and yearly columns in the details sale report. We added in customer and product information into one admin page which can be downloaded into Royal Mail Click and Drop. Adding in a way to show any additional customer addresses saved, an idea Gary changed and released. Lots of things like that.
What do other shop users use AI for?