Trouble with setup

[heatherbell]

Is v1.0.8.8 available to download?

Yes - https://github.com/CE-PhoenixCart/Phoen ... master.zip

[PBR Streetgang]

Thanks! Downloaded and uploaded.
This is my error now.
There was a problem connecting to the database server. The following error had occured:

5.6.51-cll-lve

Please verify the connection parameters and try again.

[heatherbell]

5.6.51-cll-lve

I *guess* that is saying your host is running MySQL 5.6.51, in which case refer to previous post viewtopic.php?p=7255#p7255
Although https://github.com/CE-PhoenixCart/Phoen ... quirements states minimum 5.7.7, our host is running 5.7.36 and we can install without error.
If my guess is correct, your options are to install an earlier Phoenix Cart version (1.0.8.0) https://github.com/CE-PhoenixCart/Phoen ... .0.8.0.zip as per previous post, ask your host to update their MySQL or look for another host.

[PBR Streetgang]

Thanks! I'll see when they'll be updating and based on that make decisions.

[heatherbell]

Thanks! I'll see when they'll be updating and based on that make decisions.

HOW TO: Check the MySQL version in cPanel. Firstly, login to cPanel. Next, click Server Information under General Information section on right margin. Lastly, find MySQL Version under the Item column to know your MySQL version.
From what I read, the default version in current cPanel is 5.7 but it's best to speak with your hosts support.

[PBR Streetgang]

I've dealt with this before and it's very frustrating. I did a new install of Phoenix Cart through the Installatron on my cpanel.
I created a new database, user and password. And verified with tech support on my host that it's done properly.
I open the New Installation page and enter all the credentials for the new database and I get this error.