I had a 1.0.7.0 live shop on PHP 7.4
Thankfully I have a complete backup of the files and database.
I developed a 1.0.8.0 shop on XAMPP which works correctly including some addons.
So I backed up the live shop, replaced the files with the 1.0.8.0 version, modified the configuration and hooks tables etc.
After a bit of fiddling the admin side is accessible and although I cannot yet test all the functions it appears OK.
My problem is the shop will not appear, I just get a white screen. The server error log is empty so I have no clues what is wrong.
Any ideas what I can do to get a foothold on what is going on?
Shop has white screen only
-
heatherbell
- Senior Contributor
- Posts: 2540
- Joined: Mon Oct 07, 2019 4:39 am
- Phoenix Version:
- Has thanked: 35 times
- Been thanked: 243 times
Re: Shop has white screen only
Just a guess but have you triple checked
'path' =>
and
const DIR_WS_CATALOG =
are correct in
/includes/configure.php file?
'path' =>
and
const DIR_WS_CATALOG =
are correct in
/includes/configure.php file?
- mhsuffolk
- Contributor
- Posts: 199
- Joined: Sat Oct 26, 2019 9:13 am
- Phoenix Version: v1.1.0.6
- Has thanked: 13 times
- Been thanked: 11 times
Re: Shop has white screen only
Shop is in the root so I have.
Does that look correct?
Code: Select all
const HTTP_SERVER = 'https://www.mysite.co.uk';
const COOKIE_OPTIONS = [
'lifetime' => 0,
'domain' => 'www.mysite.co.uk',
'path' => '/',
'samesite' => 'Lax',
];
const DIR_WS_CATALOG = '/';
const DIR_FS_CATALOG = '/home/******/public_html/';
date_default_timezone_set('Europe/London');-
heatherbell
- Senior Contributor
- Posts: 2540
- Joined: Mon Oct 07, 2019 4:39 am
- Phoenix Version:
- Has thanked: 35 times
- Been thanked: 243 times
Re: Shop has white screen only
I've compared that to a recent new install of ours and yours looks OK except that we also have 'secure' => true like:
I don't know if that would make a difference.
Code: Select all
'path' => '/',
'samesite' => 'Lax',
'secure' => true,
];- mhsuffolk
- Contributor
- Posts: 199
- Joined: Sat Oct 26, 2019 9:13 am
- Phoenix Version: v1.1.0.6
- Has thanked: 13 times
- Been thanked: 11 times
Re: Shop has white screen only
Sadly no change.
In the admin error logs I am getting several of these.
PHP Deprecated: The tep_guarantee_subarray function has been deprecated. in /home/****/public_html/includes/system/versioned/1.0.7.other/1.0.7.12/guarantor.php on line 43
In the admin error logs I am getting several of these.
PHP Deprecated: The tep_guarantee_subarray function has been deprecated. in /home/****/public_html/includes/system/versioned/1.0.7.other/1.0.7.12/guarantor.php on line 43
-
heatherbell
- Senior Contributor
- Posts: 2540
- Joined: Mon Oct 07, 2019 4:39 am
- Phoenix Version:
- Has thanked: 35 times
- Been thanked: 243 times
Re: Shop has white screen only
One of the benefits of being a Pro Supporter is that you can post questions in the VIP forum where help and support direct from the Core Developers is available. Maybe they can help?