Lost Admin Password

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Revision as of 08:31, 8 June 2021 by PeterRobert (talk | contribs)
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FAQ Tips & Tricks

If you have lost the login credentials to access admin:

  • In your database, select the administrators and delete the existing administrator.
  • Edit the file on your server, youradmin/.htpasswd_phoenix - delete all content and save the file.
  • Edit the file on your server, youradmin/.htaccess - delete the following lines:
##### Phoenix ADMIN PROTECTION - BEGIN #####
AuthType Basic
AuthName "CE Phoenix Administration Tool"
AuthUserFile /var/www/vip9/sites/vip3201957/httpd/htdocs/latest/adminlatest/.htpasswd_phoenix
Require valid-user
##### Phoenix ADMIN PROTECTION - END #####
  • Then access yoursite/youradmin
  • You will see that no admin exists and that you should enter a username and password to create one.
  • Do this, make a record of username and password and access again
  • Use the username and password you just entered
  • After login, go to Configuration → Administrators and activate additional .htaccess protection.



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