unwanted character

[geeing1964]

morning everyone,

I'm seeing a strange character when emails are being sent to customers etc....

"Sub-Total:£6.00"

Can anyone tell me whereabouts I can remove this character?

Thanks
G

[heatherbell]

I'm seeing a strange character when emails are being sent to customers etc....
"Sub-Total:£6.00"
Can anyone tell me whereabouts I can remove this character?

Check Admin dashboard > Localisation > Currencies
Edit to remove the symbol if you see it there or remove any space before the £ in Symbol Left

[geeing1964]

Thanks. I removed the symbol and it worked but I still need the £ symbol.
I put it back in and it still gives the weird symbol in front of £

Anywhere else I can look?

[burt]

This is usually a character set problem.

Admin > Tools > Database Tables. Check all these are UTF 8

In the source code of your site, check that this line exists;

<meta charset="utf-8">

somewhere near the top of the source code.

[geeing1964]

Afraid still the same. I run checks etc and all retired GREEN OK... not to worry, I'll replace £ with GBP.. thanks for your help.. much appreciated.

[Denzel]

Maybe you can try &pound; instead of £ ?

[geeing1964]

Thanks, but didn't work... Not to worry, I'll plod along with it.

[14Steve14]

I seem to remember having a similar problem a while back. I think in the end I removed the GBP currency from admin - Localisation - currencies. Refreshed the browser and then added the currency by clicking on the same page as where it was removed click the +New currency button and install the GDP currency from there. It installed properly the second time.

[geeing1964]

Thanks, done that, all my prices disappeared

[heatherbell]

Thanks, done that, all my prices disappeared

I see prices on your site so presumably you fixed this. What did you do to fix?