CE Phoenix will only allow me to load one product image

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raiwa
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Re: CE Phoenix will only allow me to load one product image

Post by raiwa »

You have to make the screenshots in your browser. Depending on your browser you may need to add a plugin. Please Google for information how to make screenshots in your browser.
Screenshots help us a lot to find out what happens without the need to ask you a lot of details.
Once you have saved the screenshots as images, you can insert them in the message using the button at the bottom: "Full Editor & Preview".
Then the button "Attachments". Then "Add files". Then you can place it inline into your message.

However it would be important to tell us the following:
- Did you try with different images?
This helps to exclude problems with the:
filename (any strange character, too long),
image type (correct image format),
file extension (correct extension),
file size (not bigger as usual)

Please check all above and tell us.
You could also try with an image which has a very simple name, proved correct format and extension and is very small. Maybe use one older image which you know was working or a working main image, but which is not actually on your server.

With the screenshots we could also see if the image is stored in the database:
If the image name and path shows in the input filed (before browse button) when you open the product again after saving, then it's saved in the database.

If all the above checks do not help. Your file(s) could have been corrupted. It's unlike, but it can happen.
Then you should replace the following file with the file from a original copy of your Phoenix store:
- admin/categories.php

If all this does not help, you may need someone to have a look.
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Need Help?viewtopic.php?f=10&t=27


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Re: CE Phoenix will only allow me to load one product image

Post by trophy »

Ok here's an update to what my problem was.
It turns out Fire Fox was stopping me loading more than one image'
so I went to MS edge and problem solved.
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Re: CE Phoenix will only allow me to load one product image

Post by Vaddalapam »

Hello, every morning i tell myself : i not go back to woocommerce :lol: , ok, Burt gave me that "weekend storeFront translation job" , but in between i wanted to have a little sucess. Categories and Products, of course i failed :D . After reading old threads this one here meets most what happened. After upload and save, the page looks like this :

i used one of phoenix tomato pictures, to make sure its not size or whatever and tried to upload this, same result. on my server the apple and tomato folder exists:

installation seems to be ok,

Any ideas what i could try ? Thank you.
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Re: CE Phoenix will only allow me to load one product image

Post by heatherbell »

Vaddalapam wrote: Tue Feb 06, 2024 2:48 pm Any ideas what i could try ? Thank you.
Error log? error_log might be in your public_html folder, else ask your host where to find it.
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Re: CE Phoenix will only allow me to load one product image

Post by burt »

Most likely your /images/ folder needs write permission (777 is it?).
Ask host if you are unable to change it yourself.
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Re: CE Phoenix will only allow me to load one product image

Post by Vaddalapam »

the folder permission was 755 now changed in 777. Error_log :


[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_seo_title in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_name in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_seo_title in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_name in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_name in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_image in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
[06-Feb-2024 12:33:53 America/New_York] PHP Notice: Undefined index: manufacturers_description in /home/pwmproje/public_html/includes/classes/manufacturer.php on line 26
heatherbell
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Re: CE Phoenix will only allow me to load one product image

Post by heatherbell »

Vaddalapam wrote: Tue Feb 06, 2024 5:41 pm the folder permission was 755
That is OK.
You need to post errors that occur at the time of attempted upload.
See previous post on how to provide screenshots, do not post external links viewtopic.php?p=13151#p13151
Xpajun
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Re: CE Phoenix will only allow me to load one product image

Post by Xpajun »

When you click on save does it go back to the language page? if so do all your input boxes have information in them?
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Re: CE Phoenix will only allow me to load one product image

Post by MyGamesShop »

Are the images bigger than your PHP upload limit? Usually the default is 2mb.


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