Product Not Found

[burt]

When someone uses your search box, they’re not just browsing. They're looking for something specific. That makes them one of your hottest visitors. If your shop shows "No products found" and nothing else happens, that customer will likely try another shop.

A failed search is not a failure.

It's information. It tells you:

• What customers expect you to stock
• What wording they are using
• What demand you may be missing

Even small changes help:

• Add a “Can’t find it? Contact us” message
• Offer alternatives
• Review zero-result searches occasionally

Someone searching is so much closer to buying than someone just browsing, so don’t let a simple "no results" page quietly send your best prospects elsewhere.

[burt]

Are you doing anything in the "Search" area? Share your processes, share your ideas. If your way of doing things helps one other shopowner, that's a co-operative win!

[BatteryTrader]

If a search is made on our site and not found, we offer

Some alternatives that are close by; these are taken from a text document, so quick, similar to Fuzzy in a way, and offered as links to a page. Particularly good at picking up words that are spelt wrong. This was a very old add on that burt updated for me, only shows if there is something close by.

Also, if nothing shows a contact form, again, Burt created for me. both are used a lot.

[Philo2005]

This extended screen products meeting the search criteria looks nice.

Is this (similar search proposals) working for English only or will it support
also other languages such as German?

What is the base of the proposal words ?

Is this available to buy and when where?

Thank you
cheers

[BatteryTrader]

I had the original on osc 2.3.4 i think, updated from a much earlier verion, working in two languages, but since I moved over to Pheonix I only now use a single language(such a relief), as for what language is used as base I would have thought, any, as its taking the terms from your descriptions for the suggestions, which if I remember right, can be limited, prety sure I have it set to no more than 10 to be shown.

The terms are in a text file, a cron runs in the early hours to update it with any new terms found with new or changed products, this means it's fast as it is only accessing the text file, although the cron does take more than the normal 30 seconds to run, but i do have 20k pages for it to search through, so that's fair.

Burt adapted the files from OSC for me. I do not believe it's clean, but it seems to work ok, the email form is another add-on. bolted in, would think I probably get on average. 4 or 5 emails a day from it.

I have not seen it as an addon in Phoenix, but no doubt Burt could supply it if you contact him.

Regards

[burt]

Quite a lot has been done in the `I am Searching` area..and `I did not find what I was looking for` area (both of these are more or less opposite sides of the same thing..."found", "not found");

Stored Searches & Admin Reports
This one even allows shopowner to attach product to searches. So a future search will show that product.
viewtopic.php?f=43&t=3208 <-- your previous post

Typeahead
Quick searching
viewtopic.php?f=43&t=3208

Pulse Analytics
You could do something here for storing Searches and viewing Reports, perhaps.

Fuzzy Matching
app.php/tag/s08e05
This stores `values` in the DB. EG Shiny Red Apples is stored as XNRTPLS

1. A user mistypes and searches for Rd Apple
2. Logic looks at this and changes it to `value` RTPL
3. RTPL is contained in XNRTPLS = Shiny RED Apples is shown even though they searched for RD Apple

Filters
viewtopic.php?f=43&t=3238
Make products discoverable by filtering on a dedicated "Search by Filter" Page.
Takes some setting up but is doable.
-> Show me products that are Leather, Size 10, Boots.

Forms to allow user to contact
As seen in BatteryTraders image above, that's a content module for advanced_search_result.

app.php/addons/paid_addon/product_request_and_finder
There are other options as well, even a system that allows shopper to upload an image of what they are looking for so that shopowner can find it for them and enter into dialogue with the shopper.

[Philo2005]

Screenshot 2026-05-05 at 22-05-06 Advanced Search Philatelie Attias CH-5620 Bremgarten AG.png

I have changed the language file of advanced_search.php in a way
to show a link for a special user created screen attias_suchauftrag.php based on contact_us.php,
where the user can add his searches and comments and sent it to me by mail.
So I will live with this for the moment.
Haha ... Google reCAPTCHA is not being translated because I use german settings in the browser.