Contact Us - No details

[burt]

The name in the second column means it appears it is working.
Contact your host as @cbs suggests and see if they can spot anything untoward.

[AsTecModels]

Contacted my host and they did the following

It appears the contact form doesn't actually include this sort of information by default for some reason.
There is a workaround that I have implemented for you and it does seem to be working.
The changes are made to a file called: notifications.php which is in this directory:
/home/aztecmodelsco/public_html/includes/system/versioned/1.0.8.3/
Then this section of code is changed from:

Code: Select all

// Instantiate a new mail object
      $message = new email();
      $message->add_message($email_text);
      $message->build_message();

To:

Code: Select all

// Instantiate a new mail object
      $message = new email();
      $email_text = "Customer Email: " . $from_email_address . "\n\n" .   $email_text;
      $email_text = "Customer Name: " . $from_email_name . "\n\n" . $email_text;
      $message->add_message($email_text);

[burt]

That change looks like it adds the name and email to the text of the email that is sent to you.
Was that the problem all along ?

[AsTecModels]

Yes it put the details in the message, where as before I was not even getting the details.

When I received the email the from address was my contact address and I had no name, so just the message body was coming through.