Post-purchase Upsells

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burt
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Post-purchase Upsells

Post by burt »

Could we plug in Post Purchase upselling to our Queued Emails system?
IE this is after the order is made, but before it is in the customers hands..

For example, a couple of hours after an order is placed, automatically send an email showing a few upsells.
Maybe even have a chain of emails; 2 hours, 5 days, 1 month.

EG (pls don't get wrapped up in timings etc, this is just an example of my thoughts);
Order: Camera
2 Hrs (email): Need this Giftwrapped?
24Hrs (email); SD Card, Camera Bag etc

If it reused data the shopowner has already configured, it's no extra work ...
and could help increase repeat sales.

Worth exploring? Is there a better approach?
Am I over-simplifying?

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Even better, is anyone doing Post Purchase Upselling already.
How are you doing it? Is it working?



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