Difference between revisions of "Queued Emails"
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This system automatically schedules e-mails based on customer actions — or inactions — requiring no ongoing input from the store owner. | This system automatically schedules e-mails based on customer actions — or inactions — requiring no ongoing input from the store owner. | ||
| − | Once | + | Once set up, it’s virtually 'Set & Forget,' giving you seamless automation while keeping full control in your hands. |
Each e-mail is tailored with a send date that aligns with customer behaviour and your specific needs. | Each e-mail is tailored with a send date that aligns with customer behaviour and your specific needs. | ||
| Line 47: | Line 47: | ||
| + | Edit E-mail Templates | ||
| + | |||
| + | |||
| + | There are 3 E-mail Templates built into Phoenix Cart and ready to use. | ||
| + | |||
| + | '''no_checkout''' | ||
| + | |||
| + | If a customer registers but does not checkout, this e-mail will be automatically added to the '''Outgoing Queue'''. | ||
| + | |||
| + | The e-mail will be automatically scheduled to send 10 days after registration if the customer does not check out during that time. | ||
| + | |||
| + | It will be automatically be removed from the '''Outgoing Queue''' when it is automatically sent or if the customer checks out during that time. | ||
| + | |||
| + | '''order_thanks''' | ||
| + | |||
| + | When a customer checks out, this e-mail will be automatically added to the '''Outgoing Queue'''. | ||
| + | |||
| + | The e-mail will be automatically scheduled to send 4 hours after checkout. | ||
| + | |||
| + | It will be automatically be removed from the '''Outgoing Queue''' when it is automatically sent. | ||
| + | |||
| + | '''winback''' | ||
| + | |||
| + | When a customer checks out, this e-mail will be automatically added to the '''Outgoing Queue'''. | ||
| + | |||
| + | The e-mail will be automatically scheduled to send 90 days after checkout if the customer has not signed in during that time. | ||
| + | |||
| + | It will be automatically be removed from the '''Outgoing Queue''' when it is automatically sent or if the customer signs in during that time. | ||
| + | |||
| + | |||
| + | These can be edited as required. | ||
| + | |||
| + | For example, to | ||
Revision as of 06:24, 24 August 2024
Coming soon to a Phoenix Cart near you!!
Phoenix Cart’s Queued E-mails is a powerful feature, unique to Phoenix Cart, that automates customer engagement effortlessly.
This system automatically schedules e-mails based on customer actions — or inactions — requiring no ongoing input from the store owner.
Once set up, it’s virtually 'Set & Forget,' giving you seamless automation while keeping full control in your hands.
Each e-mail is tailored with a send date that aligns with customer behaviour and your specific needs.
From admin go to 
Queued E-mails
See the dropdown menu showing Queue and Templates.
Click Queue to go to Outgoing Queue page.
On a new installation with no Customers or Orders yet, see this:
Click Templates to go to Outgoing E-mail Templates page to see this:
Edit E-mail Templates
There are 3 E-mail Templates built into Phoenix Cart and ready to use.
no_checkout
If a customer registers but does not checkout, this e-mail will be automatically added to the Outgoing Queue.
The e-mail will be automatically scheduled to send 10 days after registration if the customer does not check out during that time.
It will be automatically be removed from the Outgoing Queue when it is automatically sent or if the customer checks out during that time.
order_thanks
When a customer checks out, this e-mail will be automatically added to the Outgoing Queue.
The e-mail will be automatically scheduled to send 4 hours after checkout.
It will be automatically be removed from the Outgoing Queue when it is automatically sent.
winback
When a customer checks out, this e-mail will be automatically added to the Outgoing Queue.
The e-mail will be automatically scheduled to send 90 days after checkout if the customer has not signed in during that time.
It will be automatically be removed from the Outgoing Queue when it is automatically sent or if the customer signs in during that time.
These can be edited as required.
For example, to
Please visit again soon for additions and changes
Phoenix Cart User Guide, like CE Phoenix Cart, is free to use but is maintained by unpaid volunteers.
All other content is the reserved Intellectual Property and Copyright of phoenixcart.org
