Difference between revisions of "Queued Emails"

From Phoenix Cart User Guide
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Click on a Template in the table to select it.
 
Click on a Template in the table to select it.
Click <span class="btn-info">View This E-mail</span>
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To preview the e-mail, click <span class="btn-info">View This E-mail</span>
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This will display the preview in a pop-up, for order_thanks as an example, you will see this:
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<div class="mainpage_box">
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[[File:queued-emails-template-preview.jpg|link=]]
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</div>
  
  

Revision as of 07:04, 24 August 2024

Back
Administration

Coming soon to a Phoenix Cart near you!!

Phoenix Cart’s Queued E-mails is a powerful feature, unique to Phoenix Cart, that automates customer engagement effortlessly.

This system automatically adds preconfigured e-mails to a queue and schedules a send date based on customer actions — or inactions — requiring no ongoing input from the store owner.

Once set up, it’s virtually 'Set & Forget,' giving you seamless automation and saving valuable time while keeping full control in your hands.




From admin go to Adminnavbarqueued.png Queued E-mails

See the dropdown menu showing Queue and Templates.

Queued-emails-dropdown.jpg




Click Queue to go to Outgoing Queue page.

On a new installation with no Customers or Orders yet, see this:

Queued-emails-queue.jpg




Click Templates to go to Outgoing E-mail Templates page to see this:

Queued-emails-templates.jpg




There are 3 Scheduler Modules and their associated E-mail Templates built into Phoenix Cart and ready to use.

no_checkout

If a customer registers but does not checkout, this e-mail will be automatically added to the Outgoing Queue.

The e-mail will be automatically scheduled to send 10 days after registration if the customer does not check out during that time.

It will be automatically be removed from the Outgoing Queue when it is automatically sent or if the customer checks out during that time.

order_thanks

When a customer checks out, this e-mail will be automatically added to the Outgoing Queue.

The e-mail will be automatically scheduled to send 4 hours after checkout.

It will be automatically be removed from the Outgoing Queue when it is automatically sent.

winback

When a customer checks out, this e-mail will be automatically added to the Outgoing Queue.

The e-mail will be automatically scheduled to send 90 days after checkout if the customer has not signed in during that time.

It will be automatically be removed from the Outgoing Queue when it is automatically sent or if the customer signs in during that time when a new e-mail will be automatically added to the Outgoing Queue and scheduled.

More Scheduler Modules are available in the Phoenix Cart Addons Library - click the Addons button at the top of the page.




Preview and Edit E-mail Templates.

Click on a Template in the table to select it.

To preview the e-mail, click View This E-mail

This will display the preview in a pop-up, for order_thanks as an example, you will see this:

Queued-emails-template-preview.jpg



These can be edited as required.

For example, to



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