Notification of Order

Open to all! Ask other shopowners for help.
Post Reply
gsmiley007
Member
Posts: 82
Joined: Sun Mar 14, 2021 9:28 pm
Phoenix Version:
Has thanked: 9 times
Been thanked: 2 times

Notification of Order

Post by gsmiley007 »

Just wondering if you are suppose to get a notification (or email) one an order is placed?

I wasn't getting any notifications on 1.0.8.0 so I installed 1.0.8.4 on a test instance and getting the same thing. No notification on order.

I was able to use the contact us page and got an email.

Thanks


Join The Code Co-op to get access to your library in the Code Co-op Forum
Nigel
Contributor
Posts: 114
Joined: Mon Jan 11, 2021 1:39 am
Phoenix Version:
Has thanked: 29 times
Been thanked: 8 times

Re: Notification of Order

Post by Nigel »

Change the order to pending then see if you get that notification.
I've had the same issue since day one. There's some data on the initial email that has security issues that some hosts won't send.
There was a thread on the old forum but it's probably gone now.
gsmiley007
Member
Posts: 82
Joined: Sun Mar 14, 2021 9:28 pm
Phoenix Version:
Has thanked: 9 times
Been thanked: 2 times

Re: Notification of Order

Post by gsmiley007 »

Nigel

Thanks for the info, I found the old thread and you have to add your email address to:

Send Extra Order Emails To Under My Store
Nigel wrote: Sun Aug 08, 2021 9:44 pm Change the order to pending then see if you get that notification.
I've had the same issue since day one. There's some data on the initial email that has security issues that some hosts won't send.
There was a thread on the old forum but it's probably gone now.
Nigel
Contributor
Posts: 114
Joined: Mon Jan 11, 2021 1:39 am
Phoenix Version:
Has thanked: 29 times
Been thanked: 8 times

Re: Notification of Order

Post by Nigel »

gsmiley007 wrote: Mon Aug 09, 2021 4:43 am Nigel

Thanks for the info, I found the old thread and you have to add your email address to:

Send Extra Order Emails To Under My Store
Nigel wrote: Sun Aug 08, 2021 9:44 pm Change the order to pending then see if you get that notification.
I've had the same issue since day one. There's some data on the initial email that has security issues that some hosts won't send.
There was a thread on the old forum but it's probably gone now.
Ah, ok.
That's not the same issue then.
Glad you're sorted now.
User avatar
edfaught
Member
Posts: 49
Joined: Mon Oct 26, 2020 3:22 pm
Phoenix Version:
Has thanked: 4 times
Been thanked: 2 times

Re: Notification of Order

Post by edfaught »

This has always been annoying, emails should always automatically be sent to the store owner I would think. That behavior is intimated somewhere in the setup, isn't it?
raiwa
Certified Developer
Posts: 1640
Joined: Sat Dec 21, 2019 8:08 am
Phoenix Version: 1.1.0.6
Has thanked: 70 times
Been thanked: 152 times

Re: Notification of Order

Post by raiwa »

edfaught wrote: Mon Aug 09, 2021 3:01 pm This has always been annoying, emails should always automatically be sent to the store owner I would think. That behavior is intimated somewhere in the setup, isn't it?
I believe it depends on the shop and the amount of orders per day. If you get let's say 300 orders per day in, you may not want to delete 300 mails per day and you'll have anyway someone observing admin for incoming orders the whole working hours.
Public Phoenix Change Log Cheat Set on Google Sheets
https://docs.google.com/spreadsheets/d/ ... sp=sharing

Need Help?viewtopic.php?f=10&t=27
admin
Contributor
Posts: 217
Joined: Wed Oct 30, 2019 1:34 pm
Phoenix Version:
Has thanked: 20 times
Been thanked: 22 times

Re: Notification of Order

Post by admin »

gsmiley007 wrote: Mon Aug 09, 2021 4:43 am Send Extra Order Emails To Under My Store
User Guide - https://phoenixcart.org/phoenixcartwiki ... e=My_Store


Join The Code Co-op to get access to your library in the Code Co-op Forum
Post Reply