Difference between revisions of "Lost Admin Password"
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If you have lost the login credentials to access admin: | If you have lost the login credentials to access admin: | ||
| − | *In your database, select the '''administrators''' and delete the existing administrator. | + | *In your database, select the '''administrators''' table and delete the existing administrator(s). |
*Edit the file on your server, '''youradmin/.htpasswd_phoenix''' - delete all content and save the file. | *Edit the file on your server, '''youradmin/.htpasswd_phoenix''' - delete all content and save the file. | ||
*Edit the file on your server, '''youradmin/.htaccess''' - delete the following lines: | *Edit the file on your server, '''youradmin/.htaccess''' - delete the following lines: | ||
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*Then access '''yoursite/youradmin''' | *Then access '''yoursite/youradmin''' | ||
| − | * You will see that no | + | * You will see that no administrator exists and that you should enter a username and password to create one. |
| − | *Do this, make a record of username and password and access again | + | *Do this, make a record of username and password and access again. |
| − | *Use the username and password you just entered | + | *Use the username and password you just entered. |
*After login, go to '''Configuration → Administrators''' and activate additional .htaccess protection. | *After login, go to '''Configuration → Administrators''' and activate additional .htaccess protection. | ||
Latest revision as of 16:57, 30 November 2023
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FAQ Tips & Tricks
If you have lost the login credentials to access admin:
- In your database, select the administrators table and delete the existing administrator(s).
- Edit the file on your server, youradmin/.htpasswd_phoenix - delete all content and save the file.
- Edit the file on your server, youradmin/.htaccess - delete the following lines:
##### Phoenix ADMIN PROTECTION - BEGIN ##### AuthType Basic AuthName "CE Phoenix Administration Tool" AuthUserFile /xxxx/yourAdmin/.htpasswd_phoenix Require valid-user ##### Phoenix ADMIN PROTECTION - END #####
- Then access yoursite/youradmin
- You will see that no administrator exists and that you should enter a username and password to create one.
- Do this, make a record of username and password and access again.
- Use the username and password you just entered.
- After login, go to Configuration → Administrators and activate additional .htaccess protection.
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