Orders Admin

<historylink type="back">🠈 Back</historylink> 🠉 SET UP SHOP

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From admin go to Orders → Orders - if you have an order, you will see this:

When a customer successfully orders and checks out on the shop, an email will automatically be sent to them and the shop owner and the order status will be set as Pending.

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• Click on an order in the list which opens the order on the Summary tab to see this:

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• Click on the Products tab to see this:

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• Click on the Status History tab to see this:

To start processing the order i.e. assembling, picking, packing etc.

• Choose Processing from the Status drop down menu.
• Enter any comments as required in the Add Comments box - these comments will be visible by the customer.
• If you want to automatically email the customer to notify them of the order status change leave the Notify Customer box ticked - otherwise click it to disable.
• If you want to include the comments entered in the Add Comments box in the email leave the Append Comments box ticked - otherwise click it to disable.
• Click on the Update to update the order and send the email if enabled.

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• Click Invoice to see this open in a new browser window:

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• Click Packing Slip to see this open in a new browser window:

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